Patient centricity is more than just a buzzword at Cactus Life Sciences. We care deeply about the importance of collaborating with patients and caregivers across the drug development lifecycle. This accelerates the process of developing, producing, and distributing data in ways that enhance comprehension, amplify significance, and inspire decisive action.

More than patient-centric. People-centric.

Gaining insights and input from those most impacted by a disease delivers value at every touchpoint.

Patient Advisory Panels
The meaningful involvement of patients and caregivers throughout the research process—from planning the study, to conducting the study, and evaluating plain language scientific education can lead to greater use and uptake.
Patient Journey Mapping

Discovering the “why” behind the “what” creates a more holistic picture of a patient’s journey and the various physical and emotional touchpoints it includes.

Patient Experience Videos
Help your scientific audiences understand a patient’s viewpoint more easily with a first-person storytelling experience.
Disease State Awareness Programs
Raise awareness and educate stakeholders across the healthcare continuum with relevant, compelling disease awareness communications.
Patient Language Platform and Summaries
Provide value and drive action with patient-friendly lexicons, easy-to-understand scientific communications, and clear and simple data dissemination.

Drive operational efficiency

Involving patients from the start is shown to increase engagement while reducing costs. Take a look at our patient inclusion guide, which will help you plan how to leverage patient advisors at every stage of the product lifecycle.


Close collaboration with patients in early development of clinical studies adds value and avoids pitfalls and protocol amendments.


Including patients in lexicon and plain language development increases relevance and understanding.

Continuous improvement

Monitoring, measuring, and refining strategies and tactics enable seamless transitions from one phase to the next.

Success stories


The CACTUS CoE is fundamental to the creation of high-quality and timely scientific content across Global Medical Affairs (GMA), focused on delivering for our future ambition of best-in-industry scientific communications. We look forward to working together with you to deliver our vision and to be the best in our industry!

Global Head, Medical Affairs Excellence, A top 10 biopharma company

Your account director and her team have been incredible to work with. They are very thoughtful and intentional in their approach and have done such a great job understanding our own processes, our products, and our "why". We are recommending you to our Sr. Director Head of Digital so they can benefit from your stellar work.

Sr. Director, Global Medical Communications, A top 10 biopharma company

Your team has pulled out all the stops to get this work to ASCO today. Well done! Following the ASCO plenary presentation in February 2022, you worked expeditiously and effectively to finalize the manuscript and submit it to the New England Journal of Medicine. We are extremely happy to have you as our publications partner!

Director, Medical Publications, A top 10 biopharma company

Thank you for helping to guide us through one of our early undertakings, working collaboratively with patient authors, industry, and clinicians to emphasize the importance of the patient voice. The article - Our Heart Failure Journey is considered a legacy paper for our Cardiology Team division and publication was a high priority for us. This work will help to set the stage for our future patient-inclusive programs and publications.

Publications and Patient Advocacy Leads, A top 10 biopharma company

Before our collaboration with CACTUS, I heard that they are a very good medical writing vendor. After our collaboration, I think the compliment is not absolutely correct. What you have done is beyond a vendor; you are an excellent collaboration partner. Asia-PAC project lead, we would have been unable to make it without CACTUS' timely and professional inputs and involvements. Thank you for making those initiatives more impactful.

Asia-PAC Area Medical Lead, A top 10 biopharma company

The overall design for the Payer projects is very impressive. Thank you for your collaboration and being so receptive to the team’s feedback, providing valuable inputs around the feedback received, and making changes accordingly. This seamless integration has made a huge difference. Thank you!

Associate Director, Clinical Project Scientist, A top 10 biopharma company

We have completed ALL ASH deliverables AHEAD of schedule!  This is extraordinary!  We also had Cactus own all our GRD updates and you all managed this seamlessly.  Thank you for having folks travel to be onsite with us to ensure a flawless execution.  I cannot express to you all how proud I am of this team and what we’ve been able to accomplish and evolve over this entire year.  I am so grateful to be working with such a talented and dedicated group of people!

Director Global Medical Content, A Top 20 Global Pharma

The team was extremely professional, upheld high quality, and maintained proactive and solution-oriented conversations. These were key attributes to help us run smoothly, efficiently, and aligned as ONE Medical QC team- even an ocean away. We appreciated the team’s flexibility to work across compliance/legal reviews, across therapeutic areas and audiences. The team reviewed a wide variety of projects, from scientific exchange to promotional. I value the opportunity to also learn from each of you. Your close eye to remember to check unit measurements (for example, years for age) and style of clear, friendly, and solution-oriented comments are lessons learned I will carry forward.

Senior director, Medical Affairs, A Mid-Size Biopharma

We wanted to say to the Cactus team that the deck looks fantastic! Thank you for taking that extra step and making some of the slides in an enhanced layout (even when I have not asked for it!)! Looks great! As always, a pleasure working with the team on the US tactical planning update slides.

Regulatory Affairs Lead, A top 10 biopharma company

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